Business Technology Services & Solutions
IT Support | IT Consulting | IT Maintenance
Call Us FOR Free0800 468-1227ICS Managed IT Services | Plans, Pricing, and Information
ICS Unlimited Support Plans are competitively priced and provide the full IT department experience for a fraction of the cost. Our unlimited plans provide proactive maintenance, server monitoring, remote helpdesk support, on-site support, virtual CTO ( IT Strategy), vendor management and more. Let ICS handle your Information Technology so you can handle your business objectives.
Request a FREE On-site Technology Assessment| ICS Unlimited Support Plans: | Month to Month Agreement | 1 Year Agreement | 2 Year Agreement |
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| View Plan | View Plan | View Plan | |
| Agreement Term: | month-to-month | 12 months | 24 months |
| 30-day FREE Trial Included: |  |
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| Total Monthly Support Time Included: | Unlimited | Unlimited | Unlimited |
| Monthly Cost: | £95\user | £85\user | £75\user |
| PROACTIVE MAINTENANCE | |||
| Supported Servers | £200\month | £175\month | £150\month |
| 24x7 Remote Critical Uptime and Health Monitoring of Servers | |
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| 24x7 Remote Monitoring of Workstations, Tablets and Laptops | |
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| 8x6 M-F Proactive Maintenance | |
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| Weekly \ Biweekly Scheduled Server Maintenance | Unlimited | Unlimited | Unlimited |
| Weekly \ Biweekly Health Reporting | |
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| Microsoft Updates and Patch Management | |
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| Event Viewer Checkup | |
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| Network Resource Monitoring | |
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| Automatic Problem Escalation & Resolution | |
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| TECHNICAL SUPPORT | |||
| 8x6 M-F Remote Helpdesk Support | Unlimited | Unlimited | Unlimited |
| 8x6 M-F On-site Support | Unlimited | Unlimited | Unlimited |
| 8x6 M-F Remote Support of Servers and Network Resources | Unlimited | Unlimited | Unlimited |
| Monthly On-site Scheduled System Admin Visit | |
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| Emergency On-site Support | Unlimited | Unlimited | Unlimited |
| Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances) | £40\Month Per Device | £30\Month Per Device | £20\Month Per Device |
| Voice Over IP (VOIP) Phone System Support | |
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| Line of Business Application Support \ Vendor support | |
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| Network Printer Management and Support | |
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| iPhone, BlackBerry, Android, Windows Phone Support | |
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| Microsoft Exchange Server Support | |
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| Online \ Email Ticketing System | |
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| SECURITY SERVICES | |||
| Network Security Auditing | |
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| Vulnerability Scanning | |
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| Free Spyware \ Malware Removal Agent | |
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| Firewall Management and Monitoring | |
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| ICS Secure Cloud | (MDM) Mobile Device Management | |
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| ICS Secure Cloud Web Protection and Security | |
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| Antivirus \ Antispam Management | |
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| ICS SECURE CLOUD SERVICES: | |||
| ICS Secure Cloud Microsoft Hosted Exchange 2013 125GB Mailbox (cost per month) |
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| ICS Secure Cloud Advanced Mail Security | Antispam | |
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| ICS Secure Cloud | Remote Data Backup (cost per month) | |||
| BACKUP & DISASTER RECOVERY | |||
| ICS Secure Cloud | Remote Data Backup | |||
| Unlimited Backup Management & Support | |
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| Daily Review of Remote Backup Reports | |
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| MS Exchange Database Remote Backup | |
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| MS Exchange Mail Level Remote Backup | |
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| MS Hyper-V Virtual Machine Backup | |
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| VMware Virtual Machine Backup | |
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| MS SQL Server Database Remote Backup | |
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| ICS Secure Cloud Message Continuity | |
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| Wireless Backup Internet | |
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| Server Collocation: (Cost Per U\Month) includes Internet, Firewall, Power & more) |
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| Advanced Disaster Recovery Solutions | Available | Available | Available |
| VIRTUAL CTO SERVICE (CHIEF TECHNOLOGY OFFICER) |
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| Ask the Virtual CTO Service | |
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| How to Questions and Answers | |
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| Strategic Technology Planning | |
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| SERVICES & BENEFITS | |||
| 85% of support calls are answered in 1 minute of less | |
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| Online Customer Portal | |
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| Asset Tracking and Management | |
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| Vendor Management | |
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| IT Purchasing and Guidance | |
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| Discounts on Projects & Installations | |
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| Cloud Computing Services | |
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| Support for Multiple Office Locations | |
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| Microsoft Certified Managed Service | |
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| SERVICE LEVEL AGREEMENT | |||
| Guaranteed Critical Server \ Network Down Response | within 1 hour or less |
within 1 hour or less |
within 1 hour or less |
| High Priority Response for Management and Executives | within 2
hours or
less |
within 2
hours or
less |
within 2
hours or
less |
| Guaranteed Noncritical Issue Response | within one Business
Day or less |
within one Business
Day or less |
within one Business
Day or less |
Call now to speak with a Managed Services Specialist(01438) 964-436
ICS is an award winning Microsoft Certified Silver Partner and Small Business Specialist
As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.
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- Managed IT Services Provider
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We Offer:
- Remote Technical Support
- Dynamic Support | Managed IT
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- 45 Blamoral Close, Stevenage, SG2 8UA | (01438) 964-436 | Copyright © 2016 Integrated Computer Services. All Rights Reserved